After-Sales & Maintenance
We have partnered repair centers in both Moscow and Mainland China.
You can contact us for all your machines, whether they are under warranty or out of warranty.
Jingle Mining provides 24/7 Assistance on your orders and products.
To reach out for any after-sales issue, please contact us, providing your Serial Number and specify one of the issues below:
Quality Issue
Outer parts damage
Does not work when plugged in
No Hashrate/ loss of Hashrate
After-Sales System Entrance
Please login via your JINGLE MINING account.
Use & Setup Tutorial
This part introduce the most of common tutorial of miners on jinglemining which we sold.
Kanaan Avalon Q Ulanyş we Gurnama Derslik
Kanaan Avalon Nano 3S Ulanyş we Gurnama Okuw
Fluminer L1 Ulanyş we Guruplyk Tutorialy
Bagtyýarlyk madençi LV07 Ulanyş we Düzümi Okuw
ColEngine P2 Ulanyş we Düzümi Okuw
iPollo V Series Simsiz Baglanyşyk Ulanyş we Gurnama Okuw Kitaby
iPollo V1 MINI Ulanyş we Gurnama Okuw Kitaby
Iceriver KAS KS0, KS0 Pro Ulanyş we Gurnama Derslik
Iceriver KAS KS1, KS2 Ulanyş we Gurnama Derslik
Iceriver KAS KS3, KS3L, KS3M ulanyş we gurmak gollanma
JASMINER X16 -Q Ýokary Geçirijilikli Ýuwaş Serwer Ulanyş we Sazlama Gollanma
JingleMINER Sazlamasy & Flashing Okatmasy
ColEngine P2 we SuperScalar K10 Ulanyş we Sazlama Okuw
Machines' Firmware Update
This part include the Firmwares of miners on jinglemining which we sold.
Jasminer Seriýasynyň Firmware we El kitaby
JingleMiner Firmware & Gol
Goldshell Seriýa Firmware & El kitaby
IceRiver Seriýasynyň Firmware we El kitaby
Colengine P2 Firmware we gollnama
SuperScalar K10 Umumy Firmware we Gol
After-Sales FAQ
This part introduce the most of common questions on jinglemining which we sold.
Goldshell BYTE Ulanyş we Sazlama Okuw Kitaby
Jingle Mining CryptoTracker SSS
GOLDSHELL AE BOX FAQ
ColEngine P2 & SuperScalar K10 SSS
Jasminer X4 Seriýasy (1U we 3U) SSS
Jasminer X-16 Q SSS
iPollo V1 Series FAQ
Maintenance Quotation Form
This part introduce the most of maintenance quotation form for out-of-warranty miner on jinglemining which we sold.
Jasminer Serwis Bejeri Teklip Formasy
Goldshell Serwis Töleg Formasy
Jinglemining After-Sales General Outline
Explain waranty terms, return procedures, warranty checking, and forbiden operations related to mining equipment including costs and compensaton rules.
Calculation method:
Free after-sales service and warranty service are provided within 180 days from the date of shipment. If the out-of-warranty miner needs to be returned to the factory, all logistics, customs clearance, and maintenance costs will be borne by the customer.
Machines that need to be returned or exchanged under warranty must be sent to Jinglemining company first, and we will send you a new machine only after we have received and verified that it is the machine we sold.