After-sale FAQ & Tutorial

  • Colengine P2 Firmware & Manual

    The P2 device updates, including firmware and algorithm files in the latest release packages, enhance power efficiency and streamline algorithm switching processes. The P2_Tool now offers group control for K10 machines, enabling real-time monitoring and updates. The Quick Start Guides in English and Chinese focus on simplifying algorithm switching. These updates aim to improve operational efficiency and user experience for P2 device management. Users can expect enhanced power optimization, smoother algorithm transitions, and easier monitoring through the updated tools and documentation, ensuring a more seamless and efficient mining experience.
  • ColEngine P2 Use & Setup Tutorial

    This document provides a comprehensive guide for the normal operation, configurations, firmware upgrades, and algorithm burning process of the P2 device. It covers preparation steps, monitoring tools, miner IP acquisition methods, configuration of mining pools and wallet addresses, adaptive frequency settings, firmware upgrades, algorithm burning, and additional functions like detecting/reporting IP and flashing LEDs. Users are advised on safety measures, stable positioning, and ventilation for the device. The guide emphasizes proper procedures for algorithm switching, firmware upgrades, and monitoring miner status. Overall, it offers a detailed roadmap for effectively managing and optimizing the performance of the P2 mining device.
  • SuperScalar K10 General Firmware and Manual

    The K10 series mining machines have received significant updates, including the latest firmware versions for K10-G1, K10-X1, and K10-X models. These updates optimize power consumption, streamline algorithm switching processes, and address low mining pool arithmetic issues. Additionally, release packages contain updated firmware and algorithm files. The K10 Tool offers group control management for real-time monitoring and updates. English and Chinese Quick Start Guides simplify algorithm switching operations. Overall, these enhancements aim to improve performance, efficiency, and user experience, ensuring smoother operations and better adaptability to protocol adjustments in the mining environment.
  • ColEngine P2 & SuperScalar K10 FAQ

    This guide provides steps to prepare and troubleshoot a mining machine, addressing issues like no hashrate, low hashrate, high temperature, and power consumption. It includes checking configurations, network settings, firmware, and hardware components, as well as ensuring proper ventilation and stable power supply.
  • iPollo V1 Series FAQ

    This document outlines troubleshooting steps for various issues with a mining machine, such as persistent red lights indicating incorrect configuration or hardware damage, frequent restarts possibly due to software updates or unstable connections, low hashrate which could stem from fluctuations or defective chips, overheating caused by fan or cooling system failures, fan errors, excessive power consumption, connection dropouts, boot failures, and wireless setup issues. It also includes instructions for dual mining, firmware updates, and factory resets.
  • ColEngine P2 and SuperScalar K10 Use & Setup Tutorial

    This document outlines the setup and use of the K10 mining machine, including hardware preparation, algorithm and firmware updates, and network tool operation for versions 2.3.45-2.3.51. It describes how to connect and power on the device, obtain firmware and algorithm packages, and notes for safe operation. The management tool helps monitor the K10's status, configure mining pools and wallet addresses, and set frequencies. Firmware upgrades and algorithm burning are required for switching algorithms, and the document provides step-by-step instructions for these processes. Additional features include IP reporting/resetting, LED flashing, and manual miner operation.
  • iPollo V Series Wireless Connection Use & Setup Tutorial

    The iPollo V1 mini's wireless setup involves connecting to its default AP mode hotspot (SSID: iPollo-xxxx), then accessing the management interface via a browser to join other Wi-Fi networks, ensuring the password is correct and applying settings to establish a connection.
  • iPollo V1 MINI Use & Setup Tutorial

    The iPollo V1 mini guide advises inspecting the miner for damage upon delivery and contacting after-sales for any issues. It outlines setup instructions including power and internet connections, server IP discovery, and configuration settings for mining pools and networks. Safety precautions and warranty information are also provided.
  • Iceriver KAS KS0, KS0 Pro Use & Setup Tutorial

    The ICERIVER miner setup guide includes safety precautions, initial inspection, booting instructions, accessing the machine, language settings, password change, configuring mining pools, adjusting fan speeds, viewing hashrate charts, network settings, firmware upgrades, factory resets, and shutdown/reboot procedures.
  • Iceriver KAS KS1, KS2 Use & Setup Tutorial

    The ICERIVER miner setup guide includes safety precautions, initial inspection, booting instructions, accessing the machine, language settings, password change, configuring mining pools, adjusting fan speeds, viewing hashrate charts, network settings, firmware upgrades, factory resets, and shutdown/reboot procedures.
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